DSL, Testimonials, Review, Feedback, Comment, Disability work, Disabled Services, Disabled Supplies, DSL Quality, DSL Work

Customer Testimonials

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The DSL Quality Policy
  • DSL aim to provide products and services to our customers and clients that are cost-effective and high quality, whilst maintaining exceptional levels of customer service.
  • DSL aim to continually improve the products and services we provide to meet our client's requirements and to produce finished work that we can be justifiably proud of.
  • All personnel within DSL are responsible for the quality of their work. The company provides training and has established systems to assist all personnel to achieve standards required.
  • Only by providing an outstanding service and product quality, will we achieve our aims of long term success and sustained improvements.

 

Below are some of the comments received by some of our customers!

For more comments, please visit our Checkatrade page.

 

Customer in Broadstairs, Kent said:

Dear Sir. We are writing to say thank you for the work carried out regarding the bathroom at our home. The change to our lifestyle regarding showering etc. is phenomenal. The men worked hard, were very efficient and polite. A delight to have them working in our home.

November 2011

Customer from Birchington, Kent said:

To DSL and all your workers, just to say a BIG thank you for all your thoughfulness, helpfulness and especially kindness. You've all done more than required. Thank you!

Customer in Aylesham, Kent said:

Everything was explained in detail and we are more than pleased. the DSL fitter knows his job. Best ever customer service we've ever had. Did not worry about anything. Have not stopped talking to family and friends about how pleased we are.

Mr Kinch from Meopham, Kent said:

The DSL fitter was polite and understanding. The materials used pleased us and the quality of the work excellent. We can't fault the service and everything just fell into place. Highly recommended. Thank you to everyone.

Customer in Gillingham, Kent said:

The DSL fitter's work was excellent. He is a hard work and we were very pleased to have met him and have him in our house.

July 2011

Mrs Barnett from Chatham, Kent said:

I am emailing you with regard to a bathroom being done for our daughter. The builder and fitter has been very hard working, polite and a pleasure to have in our home. We have gone out and left him to lock up and he is 100% trustworthy and has done a wonderful job all round.

July 2011

Customer from Gravesend, Kent said:

Dear DSL, thank you for the fitting of the bathroom, I can confirm that it has been taken care of with the upmost professionalism.

July 2011

Mrs Frodsham said:

You did a fantastic job with my bathroom! I would always recommend DSL!

6th February 2012

Customer in Yateley said:

"Absolutely 1st class. I never realised such companies still existed that work to such a standard. Perhaps this is a precursor to putting the great back into Great Britain".

29 November 2011

Customer in Yately said:

I would like to take this opportunity to express my gratitude for the outstanding work that has been carried out on my bathroom. Also to point  out the amount of work carried out by your fitter. Thoroughly professional, polite and always on time. I am truly amazed at the transformation of my bathroom. The materials used are first class, as was the level of service received. Once again many thanks.

10 November 2011

Customer in Bordon said:

DSL also installed a wet room in my previous property 5 years ago. Once again the result is stunning and the craftsmanship and finish are of a very high standard.

26 July 2011

John from Reading said:

Shower walk in with seat, very well done, good workers and clean.

1 July 2011

Magdalena Godynia at Kent County Council said:

Customer Feedback Report - 1st October 2010 to 1st April 2011

Quality of Work: 3 (Very Satisfied)
Level of Service: 3 (Very Satisfied)
Value for Money: 3 (Very Satisfied)
Recommended: Yes
Comments: We are very, very pleased with the work and workers. Nice tidy workmen

9 May 2011

Ian Lelliott - Maintenance Manager said:

On behalf of Woking Borough Council:

DSL, please accept our appreciation and recognition of the consistently high standards that is achieved across all the work areas. We can have a difficult time out there, and many of our clients are demanding and could take the services we provide for granted.

To receive a thank you is a worthy and justified award and one to celebrate.

24 March 2011

Customer in Camberley said:

Very professional workmanship with excellent finish. Bathroom now more suitable to our needs. Good team - very reliable and trustworthy, helpful and friendly service.

3 March 2011

Customer in Kent said:

Hello.

I am emailing you with regard to a bathroom being done for our daughter: The builder and fitter has been very hard working, polite, and a pleasure to have in our home. We have gone out and left him to lock up, and he is 100% trustworthy and has done a wonderful job all round.

22 February 2011

Customer in Chatham, Kent said:

Excellent workmanship and finished bathroom. Impeccable time keeping and courtesy. Informed every step of the way and approval asked of me whenever needed. Workman was a perfectionist in his attitude to his work and arrived on time each day continuing to work constantly until evening. Exceptional company ethic and would highly recommend without hesitation.

Customer in Godalming said:

Everyone at DSL was agreeable, courteous and efficient, workmanship could not be faulted.

Customer in Godalming said:

They were helpful in everyway, I broke ankle and they were good to me. Their work was 1st class, cleanliness 1st rate.

Customer in Southampton said:

Disabled wet room

The work was carried out so well, we were not inconvenienced in anyway and are so pleased with our wet room.

Customer in Farnham said:

Kitchen re fit (complete).

Superb workmanship - excellent finish. Helpful and friendly service.

Customer in Bracknell said:

Shower.

Good work done / very pleased. Neat and tidy, very polite people. Great job done.